Air conditioning
Each room has its own air conditioning to cool you on hot summer days and heat you on cool winter nights.
ATM (cash machine)
The nearest ATM is on the Kárász street at the K&H bank, address: 6720 Szeged, Klauzál square 5.
Baby accessories
If you are arriving with a baby or small child, we can provide you with the following items in the room and restaurant on request: baby cot, baby bath tub, baby bedding, baby chair, baby food warmer, step stool, changing mat, toilet seat, potty.
Bathroom chair
Would you feel safer showering using a bathroom chair? Let us know at the reception and we will prepare one for your bathroom!
Bed linen changing
In case of long-term staying, we change the bedding every three days. If you would like to change it every day or out of turn, please let the receptionist know.
Blanket
Please inform the reception or cleaning staff if you require an extra blanket in your room.
Breakfast
Breakfast is served in the hotel’s rustic yet modern-style vaulted cellar from 7:00 to 10:00 during the week and from 7:00 to 10:30 on Saturday and Sunday. You can also request breakfast in your room for an extra charge. Guests following a vegan diet or other dietary requirements are welcome with a special offer, but we kindly ask our guests to inform us in advance. We serve gluten- and lactose free meals as well.
Bicycle storage
We can provide a free outdoor bicycle storage in the hotel courtyard for guests arriving by bicycle.
Charger cables
Charging cables and adapters compatible with various mobile phones are available at the reception. We can also provide a converter if you have an adapter from abroad.
Check-in
The rooms can be occupied from 14:00 on the day of arrival. Earlier arrivals are possible on request and subject to availability. Please turn to the reception.
Check-out
Rooms must be vacated by 10:00 on the day of departure. However, according to the individual needs, you could leave the room later for an additional fee. Late check-out depends on the occupancy rate which you should discuss in advance with the reception.
Cleaning
Rooms at our hotel are cleaned daily. If you do not wish to use this service or just want to relax in your room, please place the “Do not disturb!” sign outside the door!
Contact
Address: 6722 Szeged, Petőfi Sándor sugárút 4.
Phone numbers:
+36 62 630 029
+36 30 637 7222
E-mail: recepcio@hotelpiano.hu
Cot
If you‘d like to get a cot in your room, please ask the reception. It’s free of charge.
Currency exchange
There are many currency exchange offices within a 5-minute walk of our hotel. The one we suggest:
Corner exchange
Address: 6720 Szeged, Kölcsey street 5.
Opening hours: every day from 8:00 to 21:00
Discounts
Our guests can buy tickets to the Zoo (Vadaspark), Aquapolis (Napfényfürdő), the Ferenc Móra Museum and its exhibitions (Black House, Szeged Castle and Stone Castle), the Ópusztaszeri Memorial Park, and the Park of a Thousand Years in Mórahalom with a discount. Ask for the discount coupons at the reception!
Dry cleaning
Want to send your clothes to the dry cleaners? We pick it up, take it away, and bring it back. The cleaning process can take 4 to 24 hours. This service is available for an extra fee.
Early arrival
Arriving earlier than 14:00? Please let us know when booking your room, and you will be able to occupy your room from 12:00 for an extra charge.
Electric charging
The nearest electric car/bicycle charging point is located at 85 Petőfi Sándor Avenue. Only 2 minutes by car!
Hair dryer
You can find a hair dryer in all of our bathrooms.
Half-board
Guests can enjoy half-board in the ZERO restaurant opposite our hotel. The restaurant also pays special attention to dairy, egg and gluten-free diets. Half-board guests can choose from a range of dishes prepared with quality ingredients. The menu includes a main course and a choice of soup or dessert, as well as a bottle of mineral water.
Information materials
Detailed information about the city of Szeged, brochures, programme booklets and maps are available at the reception.
Kettle
If you need an electric kettle, please ask our reception staff!
Laundry services
If you need to do laundry, please place your clothes in the laundry bag in your room and leave it at the reception. You can also indicate your need for ironing at the reception. Laundry and ironing of clothes dropped off before 9:00 can be done the same day.
Please ask at reception for our current prices.
Late check-out
Do you have some errands to run or just want to rest longer on the day of your departure? If our availability allows, you can stay in your room until 14:00 at the latest for an extra charge.
Lobby bar
We have a lobby bar, where you can order anything from our drinks menu or snacks, while chatting with friends and family at a table or enjoy your order in a quiet and relaxed setting.
Lost property
Did you forget something in your room? Please do not hesitate to contact us! We will return your lost item! To ensure a smooth delivery, we need your exact address, name, telephone number, and e-mail address. We will post your parcel using the “Pay to addressee” service. As our staff can find items of different sizes and weights – whether it’s a swimsuit or a scooter- the cost of delivery varies in each case, so we will arrange this with you in advance. Of course, if you return to us, you can also collect the item you left behind at the reception.
Luggage service
We will take your luggage to your room on request and collect it upon departure.
Luggage storage
Not ready to leave immediately after checking out and keen to wander the city without your suitcases? Leave your bags at the reception! We will keep it safe and look after it until your return.
Meeting room
For events and training courses, the hotel restaurant is available from around 11:00 after breakfast. The room can accommodate up to 40 people.
Medicines
We can provide non-prescription pain killers and allergy medication, plasters and bandages if needed. Please, ask at the reception.
Minibar according to your needs
Choose what you want from the minibar on arrival, or even when you book your room. We will prepare it, and bring it to your room at your request!
Night-time gate closing
Please note that we close the big gate every night at nightfall. You will find a bell and an intercom on the left side of the gate, which you can press to be let in.
Ordering
You would like to order something: a meal, a bouquet of flowers, a birthday cake, but you don’t know where to get it? Our receptionists are always happy to help you choose and order.
Packed meal
Want to get an early start and can’t wait for breakfast from 7:00? No problem. We’ll be happy to prepare a cold travel pack so you don’t miss out on breakfast, which you can eat on the go. Please let us know at the reception the day before your trip!
Parking
There is a closed parking lot for eight cars in the hotel’s inner courtyard. If you would like to use our car park, please let us know at the reception when booking. Free parking spaces are available on a first come, first served basis and are subject to a surcharge.
Unfortunately, buses and larger vehicles cannot park in the car park as the gate is 240×240 cm. You can, however, park in front of the hotel in the green parking zone, which is payable between 8:00 and 18:00. Outside this period and on weekends it is free of charge.
Patio
Enjoy the lovely weather with a delicious coffee or tea on the terrace next to our reception!
Payment by debit card
We accept payments by VISA, Maestro and Mastercard debit cards (and SZÉP-card.) We do not accept AmEx cards!
Payment methods
You can pay in cash (HUF, EUR), by bank card (VISA, Maestro, Mastercard), by Széchenyi holiday card or even with a gift voucher issued by our hotel.
Pen, notepad
You can find a pen and notepad in your room on the desk.
Pets
Our hotel is pet-friendly, we also welcome puppies (up to 15 kg). Please let us know when booking if you will be travelling with a dog so that we can be prepared to accommodate you. This service is available at an extra charge.
For the comfort of our other guests, please keep your dog on a leash in the common areas of the hotel. The restaurant is a pet-free area, so please leave your pet in the room during breakfast.
Please only leave your pet alone for longer periods if you are sure that separation anxiety (barking, scratching) will not be triggered by being alone.
The Owner is fully liable for any damage caused by the pet on the hotel’s premises, whether financial, legal or moral.
Pharmacy
The nearest pharmacy is the “Pingvin Patika” found on Dugonics Square, 250 meters away, about a 5-minute walk away from our Hotel.
Pillow
If you would like to request an extra pillow, please contact the reception.
Play corner
The hotel’s restaurant offers a play corner with colouring books, board games and a new play kitchen for children! Parents can eat their meals in a relaxed atmosphere while the little ones have fun.
Post office
The nearest post office to the hotel is at Széchenyi Square 1, which is about an 8-minute walk away.
Programme management
We will help you to organise your programme, get your tickets, organise your stay in Szeged. Whether you’re looking to explore the city or explore the surrounding area, we’ll be happy to give you personalised tips. Our reception staff will be happy to assist you when booking or on arrival.
Radio
You can access the channels via television. Please use the channel selection buttons. For technical help contact the reception.
Razor
Did you leave your razor at home? Contact our receptionist and we will give you a new one, free of charge.
Reception 24 hours a day
Please contact our reception 24 hours a day, 7 days a week and our staff will be happy to help you! Our services: photocopying, printing, umbrella rental, taxi service, restaurant reservations, programme organisation. The reception can be reached from the room by calling extension 100.
Restaurant
In the basement of the building there is a cosy restaurant with a capacity of 50 people, which is also our breakfast venue, but also suitable for training courses, meetings and conferences. Lunch, dinner and coffee breaks for groups are available on request and by prior arrangement.
Room decoration
Would you like to surprise someone and make their stay memorable with a pre-packed gift? Guaranteed to be a hit. We can make it unforgettable with our offers below:
– macarons
– fresh fruit bowl
– champagne
– 3 red roses
Room key
Please hand your room key to the reception each time you leave the hotel. If you take the key home by mistake when you leave, please return it to us by post.
Room service
We take drinks from the Lobby Bar to your room 24 hours a day, 7 days a week. For this service, please call reception on extension 100.
Safe
Each room has a hotel safe with a unique combination of numbers that you can enter on first use. You will find a manual next to the safe to help you set it up.
Sewing stock
Need a sewing kit? Contact the reception and our staff will help you.
Slipper
If you would like to request slippers during your stay, please contact our receptionist!
Smoke free hotel policy
Smoking is not permitted inside the building. Guests who smoke are permitted to do so outside in the designated smoking areas. Smoke detectors are installed in the rooms, which are sensitive to cigarette smoke. The guest bears the costs of eventual alarm. If you still smoke in the room, you will be charged a compensation fee of 100€ for extra cleaning.
Taxi service
Need a taxi? Contact the reception and our staff will be happy to call you a taxi.
Television
For a list of cable TV channels, please see the channel list in the information leaflet.
Toothbrush and toothpaste
Did you leave your toothbrush at home? Contact our receptionist and we will give you a free travel toothbrush set with toothpaste.
Towels
Small and large towels are provided in the bathroom as standard, and additional towels are provided free of charge on request. Please throw the towels on the floor if you no longer wish to use them and require a replacement. The environment is important to us, so we would like to avoid polluting the environment with unnecessary chemicals as much as possible.
Umbrella
Guests are welcome to use an umbrella on request and free of charge during their stay.
Wake-up call
If you would like to request a wake-up call, please let the reception know. The service is free of charge.
Wireless internet
Wireless internet is available throughout the hotel and can be used free of charge. To connect, use the following Wi-Fi name and code:
Wi-Fi name: HotelPiano
Password: Piano2021
